Autograph Sessions
The type of guest relates to their free autograph allocation.
Regular Guests
Regular Ticket and Gold Ticket holders may get one item of their own (known as a personal item) signed for free by Regular Guests.
Bonus Guests
Regular Ticket holders must purchase autographs from Bonus Guests at the event. There are no free autographs.
Gold Ticket holders may get one item of their own (known as a personal item) signed for free by Bonus Guests.
Extra Guests
Regular and Gold Ticket holders must purchase autographs from Extra Guests at the event. There are no free autographs.
Entry Tickets
In the event of a cancellation we will do our best to secure a replacement guest.
Anyone who has purchased Photo Sessions or Fan Meets for guest who has cancelled will be given the opportunity to swap this for another guest of the same value, or pay the difference to upgrade to a different guest. If a swap or upgrade is not wanted then a refund will be given before the event. Refunds are only issued to the card used to make the original purchase.
To do this click on the ‘View Your Order Online’ button in your order confirmation email, or access your order from your Leap Conventions account, then press the green ‘Swap’ or ‘Upgrade’ buttons next to the photo.
Swapping will allow you to change it to another guest of the same value. Upgrading allows you to change it to a more expensive guest and pay the difference.
Event tickets will NOT be refunded in the event of a guest cancellation.
Fan Meets
In the event of a cancellation we will do our best to secure a replacement guest.
Anyone who has purchased Photo Sessions or Fan Meets for guest who has cancelled will be given the opportunity to swap this for another guest of the same value, or pay the difference to upgrade to a different guest. If a swap or upgrade is not wanted then a refund will be given before the event. Refunds are only issued to the card used to make the original purchase.
To do this click on the ‘View Your Order Online’ button in your order confirmation email, or access your order from your Leap Conventions account, then press the green ‘Swap’ or ‘Upgrade’ buttons next to the photo.
Swapping will allow you to change it to another guest of the same value. Upgrading allows you to change it to a more expensive guest and pay the difference.
Event tickets will NOT be refunded in the event of a guest cancellation.
Guests
Most guests will accept gifts, however unfortunately attendees cannot give them directly to the guests. This is to ensure that everyone has time to get their autographs, photos, and equal time to talk to the guests in the Fan Meets and Meet & Greet.
We will have a gift station set up near the Registration Desk where you can leave your gifts. Please remember to clearly write which guest your gift is for, and include your own name so the guest knows who it’s from.
Guests have to take flights so we advise you do not leave liquids, large, or fragile items.
Please drop off any gifts before 3pm each day to ensure we have enough time to get all the gifts to the guests.
Every ticket holder has the opportunity to meet the guests in person during the Autograph Sessions, Photo Sessions and Fan Meets.
To meet a guest in the Autograph Session you may need to purchase their autograph, depending on your ticket type and if the guest is a Bonus or Extra Guest.
Photos Sessions and Fan Meets are paid for separately and are not included in your event ticket price.
Gold Ticket holders can also meet the guests in the Meet & Greet.
In the event of a cancellation we will do our best to secure a replacement guest.
Anyone who has purchased Photo Sessions or Fan Meets for guest who has cancelled will be given the opportunity to swap this for another guest of the same value, or pay the difference to upgrade to a different guest. If a swap or upgrade is not wanted then a refund will be given before the event. Refunds are only issued to the card used to make the original purchase.
To do this click on the ‘View Your Order Online’ button in your order confirmation email, or access your order from your Leap Conventions account, then press the green ‘Swap’ or ‘Upgrade’ buttons next to the photo.
Swapping will allow you to change it to another guest of the same value. Upgrading allows you to change it to a more expensive guest and pay the difference.
Event tickets will NOT be refunded in the event of a guest cancellation.
The type of guest relates to their free autograph allocation.
Regular Guests
Regular Ticket and Gold Ticket holders may get one item of their own (known as a personal item) signed for free by Regular Guests.
Bonus Guests
Regular Ticket holders must purchase autographs from Bonus Guests at the event. There are no free autographs.
Gold Ticket holders may get one item of their own (known as a personal item) signed for free by Bonus Guests.
Extra Guests
Regular and Gold Ticket holders must purchase autographs from Extra Guests at the event. There are no free autographs.
All confirmed guests can be seen on our website, and will be appearing all weekend unless advertised otherwise.
Photo Sessions
In the event of a cancellation we will do our best to secure a replacement guest.
Anyone who has purchased Photo Sessions or Fan Meets for guest who has cancelled will be given the opportunity to swap this for another guest of the same value, or pay the difference to upgrade to a different guest. If a swap or upgrade is not wanted then a refund will be given before the event. Refunds are only issued to the card used to make the original purchase.
To do this click on the ‘View Your Order Online’ button in your order confirmation email, or access your order from your Leap Conventions account, then press the green ‘Swap’ or ‘Upgrade’ buttons next to the photo.
Swapping will allow you to change it to another guest of the same value. Upgrading allows you to change it to a more expensive guest and pay the difference.
Event tickets will NOT be refunded in the event of a guest cancellation.