FAQ

Autograph Sessions take place across both Saturday and Sunday, so you will need to be at the event for both of those days in order to ensure your ticket number is called for all autographs.

We fully understand how important it is for all our attendees to get an autograph, and we will do our best to make sure that you get all your autographs, however we cannot guarantee that all attendees will get one in the event of exceptional circumstances arising, for example a guest becoming ill.

At most events you will get some autographs on Saturday, and the others on Sunday. Attendees will be called up to each Autograph Session by their badge number, starting with Gold Ticket holders, and followed by Regular Ticket holders. At larger events we may vary the order we call people up to help with scheduling.

There will be announcements regarding which tickets numbers have been called, so please don’t queue up until your ticket number has been called.

Once your number has been called you must go to the Autograph Session immediately. You will not be let in if you arrive once the next set of numbers have been called, or if you try to get in on a different day.

If you cannot be at the event for the entire weekend let a member of our staff know at the Autograph Session and they will do their best to get you through on one day, but this cannot be guaranteed.

No. Our guests only have a couple of hours each day in the Autograph Sessions, and we want to make sure no one misses out, so we can’t use up any extra time by allowing photos or selfies.

If you want your photo taken with the guests we have dedicated Photo Sessions.

Most autographs are available to purchase at the event, with cash only.

Some events may also have a very limited number of Autograph Tickets available on our online store, however most cannot be purchased in advance.

Regular Ticket Holders

• You may get one item of your own (known as a personal item) signed for free by Regular Guests
• Autographs from Bonus or Extra Guests must be purchased at the event
• Please ensure you read the FAQ regarding personal items as there are restrictions on what can be signed

Gold Ticket Holders

• You may get one item of your own (known as a personal item) signed for free by Regular Guests and Bonus Guests
• Autographs from Extra Guests must be purchased at the event
• Please ensure you read the FAQ regarding personal items as there are restrictions on what can be signed.

Additional Autographs
We will have a selection of 10×8 photos of the guests available to be purchased for additional autographs, as well as vouchers (known as Badgers) to get extra personal items signed. Usually you may buy up to four additional autographs per guest, in the form of either 10×8 photos or Badgers. Please note we do not have the facilities to take card payments, so ensure you bring enough cash with you to buy your extra autographs.

The price will vary for each guest, but usually range from £20 upwards per guest. Exact prices will be in the schedule given to you when you arrive at Registration.

We do reserve the right to change the number of items permitted to be signed without prior notice in order to maximise the number of attendees that get autographs.

No, we don’t offer any sort of autograph ordering service.

At our events we give every single attendee the opportunity to get autographs from all the guests, unless something unexpected happens like they fall ill. We don’t have time to offer a autograph ordering service as our guests spend all their autograph time signing for attendees in person.

The Autograph Sessions allow attendees the opportunity to get an item signed by each of the guests in person.

Although you do meet the guests when getting your autograph, it is not a Meet & Greet experience. The autograph is very fast and although you do get to say “hi” when you get to the guest, and “thank you” when you leave, there is no time for any further conversation or questions.

The best time to talk to the guests is during the Q&As, where you can queue to ask the guests a question directly, in the Fan Meets, or in the Meet & Greet for Gold Ticket holders.

A personal item is an item of your own that you bring to get signed.

If your personal item is related to a TV show or movie that the guest has been in, it must be an officially licensed item (purchased from an official source, showing the show logo and the relevant copyright). For example this means you cannot bring your own screen grabs, images you have downloaded from the internet, or unlicensed art prints, as you do not have the permission of the copyright holder. 

Popular items that people use for their personal item include:

• Funko Pops & Action Figures
• DVDs / Blu-Rays
• Comics
• Books
• Posters
• Magazines
• Autograph Books
• The A5 convention booklet which is given to you for free at Registration
• Fan art done by yourself (purchased art is not permitted)

The actors reserve the right to refuse to sign certain items, and will not sign body parts or live blades.

If you have any questions whether your personal item is able to be signed, please ask a member of the Autograph Sales or Autograph Session team.

If you would like to know what you are allowed to use as your own item, please view our FAQ on personal items here.

Regular Ticket Holders

• You may get one item of your own (known as a personal item) signed for free by Regular Guests
• Autographs from Bonus or Extra Guests must be purchased at the event
• Please ensure you read the FAQ regarding personal items as there are restrictions on what can be signed

Gold Ticket Holders

• You may get one item of your own (known as a personal item) signed for free by Regular Guests and Bonus Guests
• Autographs from Extra Guests must be purchased at the event
• Please ensure you read the FAQ regarding personal items as there are restrictions on what can be signed

Under 12 Ticket Holders

• Under 12s Ticket Holders are not entitled to any autographs
• If you would like autographs, you must purchase either a Regular or Gold Ticket

Additional Autographs
When you purchase an additional autograph, you can choose to have this on a 10×8 or on your own item. If you choose to have this on your own item you will be given a voucher (known as a Badger) to get your extra personal items signed, and you will not be entitled to a free 10×8 as well.

The 10x8s will not be available for purchase separately.

Usually you may buy up to four additional autographs per guest, in the form of either 10×8 photos or Badgers. Please note we do not have the facilities to take card payments, so ensure you bring enough cash with you to buy your extra autographs.

The price will vary for each guest, but usually range from £20 upwards per guest. Exact prices will be in the schedule given to you when you arrive at Registration.

We do reserve the right to change the number of items permitted to be signed without prior notice in order to maximise the number of attendees that get autographs.

Autograph Cards are given out for most events and this is what tells our staff which guests you have already seen in the Autograph Session.

If you are given an Autograph Card this will be ticked off for each guest once you have obtained their autograph. Do not lose this card as it cannot be replaced, and without it you will not be able to get any autographs.

At smaller events we may not give out Autograph Cards.

The type of guest relates to their free autograph allocation.

Regular Guests
Regular Ticket and Gold Ticket holders may get one item of their own (known as a personal item) signed for free by Regular Guests.

Bonus Guests
Regular Ticket holders must purchase autographs from Bonus Guests at the event. There are no free autographs.

Gold Ticket holders may get one item of their own (known as a personal item) signed for free by Bonus Guests.

Extra Guests
Regular and Gold Ticket holders must purchase autographs from Extra Guests at the event. There are no free autographs.

At most events the Autograph Sessions will take place on the Saturday and Sunday afternoons. Details will be in the schedule you are given when you arrive at Event Registration.

Occasionally the Autograph Sessions may take place at different times, for example if a guest has to leave early.

Attendees will be called up by their badge number, starting with Gold Ticket holders, and followed by Regular Ticket holders. At larger events we may vary the order we call people up to help with scheduling.

There will be announcements regarding which tickets numbers have been called, so please don’t queue up until your ticket number has been called. You can find this information on the @StarfuryNews Twitter account, and on whiteboards around the venue.

Once your number has been called you must go to the Autograph Session immediately. You will not be let in if you arrive once the next set of numbers have been called, or if you try to get in on a different day.

We will have a selection of 10×8 photos of the guests available for free when you purchase an additional autograph.

When you purchase an additional autograph, you can choose to have this on a 10×8 or on your own item. If you choose to have this on your own item you will be given a voucher (known as a Badger) to get your extra personal items signed, and you will not be entitled to a free 10×8 as well.

The 10x8s will not be available for purchase separately.

Please note we do not have the facilities to take card payments, so ensure you bring enough cash with you to buy your extra autographs.

The price will vary for each guest, but usually range from £20 upwards per guest. Exact prices will be in the schedule given to you when you arrive at Registration.

The type of guest relates to their free autograph allocation.

Regular Guests
Regular Ticket and Gold Ticket holders may get one item of their own (known as a personal item) signed for free by Regular Guests.

Bonus Guests
Regular Ticket holders must purchase autographs from Bonus Guests at the event. There are no free autographs.

Gold Ticket holders may get one item of their own (known as a personal item) signed for free by Bonus Guests.

Extra Guests
Regular and Gold Ticket holders must purchase autographs from Extra Guests at the event. There are no free autographs.