Arrival & Registration
When you arrive at the event please check in at Event Registration. Bring along some ID and the QR Code from your Order Confirmation email (you can show us on your phone – no need to print it out) and you’ll be given your badge for the weekend, as well as your programme and schedule.
The badge is your entry pass so please wear it at all times; without it you won’t be able to access the convention.
If you arrive after Registration closes, just keep your Order Confirmation email with you – you’ll still have access to the parties until Registration opens the next day, and the Order Confirmation email will act as your convention pass until you register.
Just head over where you bought your tickets and press the “resend tickets” button at the top right of the page.
It will send your tickets straight to you, but please make sure you check your spam folder if it doesn’t show up in your inbox.
Make sure you use the correct link for the ticket you bought. So if you need a Photo Session ticket re-sent, go to the link where you bought your Photo Session tickets. If you need a Fan Meet ticket re-sent go to the Fan Meet store, and if you need an entry ticket re-sent go to the main store.
We would also recommend you create a Leap Events account as this will show all of your orders, even if you ordered them before you created an account.
Photo ID is preferable, such as a passport, driving license, or other photo ID card. In exceptional circumstances we may accept other forms of ID such as a bank card.
The Event Registration Desk will be open:
- Friday: 4pm until 8pm
- Saturday: 9am until 5pm
- Sunday: 9am until 4pm
Entry Tickets
Just head over where you bought your tickets and press the “resend tickets” button at the top right of the page.
It will send your tickets straight to you, but please make sure you check your spam folder if it doesn’t show up in your inbox.
Make sure you use the correct link for the ticket you bought. So if you need a Photo Session ticket re-sent, go to the link where you bought your Photo Session tickets. If you need a Fan Meet ticket re-sent go to the Fan Meet store, and if you need an entry ticket re-sent go to the main store.
We would also recommend you create a Leap Events account as this will show all of your orders, even if you ordered them before you created an account.
Fan Meets
Just head over where you bought your tickets and press the “resend tickets” button at the top right of the page.
It will send your tickets straight to you, but please make sure you check your spam folder if it doesn’t show up in your inbox.
Make sure you use the correct link for the ticket you bought. So if you need a Photo Session ticket re-sent, go to the link where you bought your Photo Session tickets. If you need a Fan Meet ticket re-sent go to the Fan Meet store, and if you need an entry ticket re-sent go to the main store.
We would also recommend you create a Leap Events account as this will show all of your orders, even if you ordered them before you created an account.
Photo Sessions
Just head over where you bought your tickets and press the “resend tickets” button at the top right of the page.
It will send your tickets straight to you, but please make sure you check your spam folder if it doesn’t show up in your inbox.
Make sure you use the correct link for the ticket you bought. So if you need a Photo Session ticket re-sent, go to the link where you bought your Photo Session tickets. If you need a Fan Meet ticket re-sent go to the Fan Meet store, and if you need an entry ticket re-sent go to the main store.
We would also recommend you create a Leap Events account as this will show all of your orders, even if you ordered them before you created an account.