FAQ

Volunteers must hold a valid ticket to the event.

To enable us to run a smooth convention we need all the help that we can get. Stewarding is a vital part to any event. If you are willing, we need people who will give up a short amount of time each day to help us out.

You will receive an email prior to the event with an invitation to steward. This is via a Google Form so that you can select your preferences to make sure that you don’t miss anything you want to do.

If you don’t receive the email, just contact us at stewards@starfury.co.uk.

If you have signed up to help out, firstly, thank you! Your help is greatly appreciated!

Please ‘sign in’ with the Head Steward as soon as you can so we know you’re at the event and can give you your lanyard. Just ask at the Registration Desk where the Stewards Desk is.

If you don’t let us know you’re here we will assume you’re either unable to attend or have changed your mind about stewarding, so we will need to re-arrange duties to make sure everything is covered – this can sometimes prove to be difficult, especially if we’re short on stewards.

• Seating in the first few rows in the Main Hall, behind the Gold Ticket holders and disabled attendees
• Queue jumping for the Photo and Autograph Sessions whilst you are on duty
• Usually reserved tables in the Main Hall for the Closing Ceremony
• Tons of new friends for life as everyone gravitates towards the stewards
• Your stewarding duties are scheduled around you, so you won’t miss any part of the event
• An exclusive thank you photo of the guests…

You will be asked to help for about 6 hours over the weekend. This will most likely be split into a couple of hours each day or three hours over a couple of days.

It’s really easy, so don’t worry. You’ll get details on what to do, and have plenty of staff around who can help out if you have any questions.

Example duties are:

• Main Hall: Check IDs of those entering the hall and ensuring no one is recording the guest talks
• Photo Session: Queue control and ensuring those entering the room hold tickets for the session
• Autograph Session: Ensuring items are appropriate to be signed and ensuring those entering the room have had their number called
• And much more! This is just a taster of things to come…

If you still have questions just email us at stewards@starfury.co.uk