FAQ

Visit our digital download site approximately two weeks after the event.

Images are password protected so only those who attended the event can access them. Please respect other attendees’ privacy and don’t share this password with people who have not been to the event. The password can be found in the black and white schedule you receive at Event Registration.

If you lose the password, email info@starfury.co.uk with your event ticket number to be sent the password again.

Although it may seem obvious, it’s worth noting that you have to buy a Photo Session ticket, and then have the photo taken, in order for you to be able to buy the digital copy.

Please note we do not guarantee digitals will be available, for example in the event of a hardware failure, but normally they are.

Whether your photo is missing, you’ve lost the password, your download isn’t working, or anything else – just head over to the FAQs on our digital download site.

If the FAQs don’t have the answer, or if you’re still experiencing issues, get in touch.

Digital downloads will be up approximately two weeks after the event.

Normally we are able to upload them sooner. Please follow @StarfuryNews on Twitter to find out as soon as they have been uploaded.